About SBUK

Signing banks.uk is here to make banking better for deaf people.

Find out why we're here, who we are, and how to get in touch below.

Did you know? Around one-in-three UK adults is deaf, has hearing loss or tinnitus (RNID 2023) and about 86,000 use British Sign Language (BSL) as their first language.

Deaf customers or those with hearing loss often encounter difficulties when trying to navigate financial services websites, phone systems or branches.
‍BSL users are those most likely to struggle.

That is why Signing banks UK is set up to bridge the gap between banks and their deaf customers.

Why we're here

Many deaf people face unfair barriers when trying to manage money or speak to a bank. We believe that everyone should feel clear, connected and confident. Especially when it comes to banking.

Clarity

We make financial communication clear and accessible through design, language and technology.

No confusion. No barriers. Just understanding.

Connection

We connect deaf individuals, banks and support organisations to create a more inclusive financial system.

Bridging gaps. Building trust.

Confidence

We empower people to take control of their finances and help banks serve them better.
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Because everyone deserves to bank with confidence.

Our People

Meet the Signing Banks UK Team

Tim Pascoe

Director, ESquared/ Signing Banks UK
My LinkedIN

Alex Sloan

Director, ESquared/ Signing Banks UK
My LinkedIN

Our Advisory Board

Meet some the people working with us to make banking clearer, fairer and easier for deaf people every day.

Anna Roughley

Chair, Signing Banks UK | Director, Unsecured Consumer Credit, UK Finance

Kathryn Townsend

Head of Customer Vulnerability and Accessibility, Nationwide | Chair, Deaf Inclusion Industry Group

Reg Cobb

Chief Executive Officer, deafPLUS

Rachel Vann

Digital Accessibility Consultant, Barclays

Breda Leyne

Erasmus+ Sector Lead, Adult Education, British Council

Mohamed Nisar Moledina

Financial Information Guidance Officer, Action Deafness

Mark Applin

Co-founder, Signly

Tamzin Bayne

Business Development Manager, Metro Bank

Teri Devine

Associate Director for Strategic Programmes, Inclusion and Employment, RNID

Mark Wheatley

Chief Executive Officer, Royal Association for Deaf people

Nikki Rogers

Director of Commercial and Statutory Growth, Royal Association for Deaf people

Alistair Griffin

Head of Performance, UK Customer Channels, HSBC

Serena Cobb

Project Manager, St James's Place Wealth Management

Helen Foster

Director of Programmes and Delivery, Money Ready

Daniel Clements

Director of Independent Living, Royal Association for Deaf people

Damian Brewer

National Training and Consultancy Manager, British Deaf Association

Our partners

We work with trusted oranisations and supporters who help make our mission possible.

Get in touch

Are you deaf or supporting someone who is?
Or part of an organisation that wants help?
Get in touch using our contact form