About Signing banks.uk

Signing banks.uk is here to make banking better for deaf people.

Find out why we're here, who we are, and how to get in touch below.

Did you know? Around one-in-three UK adults is deaf, has hearing loss or tinnitus (RNID 2023) and about 86,000 use British Sign Language (BSL) as their first language.

Deaf customers or those with hearing loss often encounter difficulties when trying to navigate financial services websites, phone systems or branches.
BSL users are those most likely to struggle.

That is why Signing banks UK is set up to bridge the gap between banks and their deaf customers.

Why we're here

Many deaf people face unfair barriers when trying to manage money or speak to a bank. We believe that everyone should feel clear, connected and confident. Especially when it comes to banking.

Clarity

We make financial communication clear and accessible through design, language and technology.

No confusion. No barriers. Just understanding.

Connection

We connect deaf individuals, banks and support organisations to create a more inclusive financial system.

Bridging gaps. Building trust.

Confidence

We empower people to take control of their finances and help banks serve them better.

Because everyone deserves to bank with confidence.

Our People

Meet the Signing Banks UK Team

Breda Leyne

Director and Project Manager, ESquared/ Signing Banks UK
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Tim Pascoe

Project Manager, ESquared/ Signing Banks UK
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Alex Sloan

Senior Digital Project Lead & Project Manager
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Our Advisory Board

Meet some the people working with us to make banking clearer, fairer and easier for deaf people every day.

Anna Roughley

Chair (SBUK)

Kathryn Townsend

Nationwide/Industry Group Chair/Lived Experience

Rachel Vann

Digital Accessibility Consultant at Barclays

Reg Cobb

Chief Executive Officer of deafPLUS

Mark Applin

Co-Founder at Signly

Alistair Griffin

HSBC - Head of Performance, UK Customer Channels

Daniel Clements

RAD/ Lived experience/ BSL User

Teri Devine

RNID Associate Director for Strategic Programmes - Inclusion and Employment/ CODA

Damian Brewer

BDA - National Training and Consultancy Manager

Tamzin Bayne

Business Development Manager at Metro Bank

Serena Cobb

Project Manager - St James Place Wealth Management

Helen Foster

Director of Programmes and Delivery at Money Ready

Our partners

We work with trusted oranisations and supporters who help make our mission possible.

Get in touch

Are you deaf or supporting someone who is?
Or part of an organisation that wants help?
Get in touch using our contact form